ServiceNow Otto for Setup

ServiceNow application area (documented as ServiceNow Otto for Setup, surfaced through Setup Hub) that provides prebuilt AI agents for administrative platform setup tasks. Recorded separately from AI Agent Studio, which is the studio used to build, configure and govern AI agents.

AI capabilities recorded

• Group and Roles Assignment AI Agent

  Active · verified 2026-09-22

  Prebuilt ServiceNow Otto for Setup AI agent, listed among the Setup Hub AI agents, documented as provisioning access by creating groups, adding users to a group, assigning roles to a group and adding users to a role.