Agentforce Sales

Salesforce's AI sales agent family documented under AI Agents for Sales, including the prospecting agents that work leads, contacts and person accounts.

AI capabilities recorded

• Agentforce Engagement

  Active · verified 2026-09-20

  An autonomous prospect-nurturing agent that, once a lead, contact or person account is assigned to it, drafts and sends initial outreach and nudge emails, replies to prospect messages, answers product questions from an uploaded data library, returns meeting links from the prospect owner's calendar and sets the prospect's email opt-out field on request.