Workday AI

Workday product area covering Workday AI agents, the Agent System of Record and the Agent Management Hub used to register, configure, activate and govern Workday-built agents.

AI capabilities recorded

• Financial Audit Agent

  Active · verified 2026-09-09

  Workday-built AI agent that identifies and retrieves audit samples and supporting documents within the accounts payable, procure-to-pay workflow and compiles them into an audit request package.

• Self-Service Agent

  Active · verified 2026-09-18

  Workday documents Self-Service Agent as a Workday-built conversational AI agent, registered and configured through Agent System of Record, that answers employee and manager self-service questions from Workday data and tenant policy documents and takes configured actions through named tools, including submitting time-off requests, correcting or cancelling approved time off, entering and submitting time, changing personal information and home contact details, creating support cases and, for managers, initiating job changes and payroll input requests. The actions available are determined entirely by which skills and tools an administrator enables and which security groups are permitted to use them.

• BP Optimize Agent

  Active · verified 2026-09-21

  Analyses completed Workday business process execution data, identifies performance trends, anomalies, bottlenecks and root causes, compares performance against eligible peer benchmarks, and dynamically generates tailored optimisation recommendations and step-by-step guidance for administrators. It is not documented as modifying the business process configuration it analyses.