Box AI

Box AI is Box's in-product AI layer across the Box web application, documented by Box as available in AI Home, Preview (documents), Box Notes and Box Hubs, with administration in the Box AI section of the Admin Console. It is the product surface through which the default Box Agent operates. It is distinct from Box AI Studio (custom agent creation, Enterprise Advanced only) and from Box Extract (metadata extraction agents), which are recorded separately in this Registry.

AI capabilities recorded

• Box Agent

  Active · verified 2026-09-21

  Box Agent is the default, general AI agent experience in Box AI. Box documents it as an agentic loop that plans a request into a visible to-do list, selects capabilities such as searching a drive, extracting data points or invoking a Custom Agent built in Box AI Studio, and synthesises a final deliverable in the conversation. It operates across Box AI Home, Preview, Notes and Hubs, searches content the requesting user can already access through permissions and collaboration settings, and is offered in Standard, Pro and Expanded modes. Box documentation reviewed for this record does not establish that Box Agent itself writes, moves or deletes Box content, changes metadata or starts workflows.