Appian AI Agents

Appian AI Agents are configurable agents built in Agent Studio within Appian Designer. They run either as process agents invoked in process models or as chat agents in user-facing conversational interfaces.

AI capabilities recorded

• AI Agent tool actions

  Active · verified 2026-09-23

  The common mechanism through which Appian AI Agents select and invoke configured tools to retrieve information, execute business logic and, where supported, perform persistent actions. Documented tool types include system tools (Query Records, document tools), custom tools (Process Model, Expression Rule, AI Agent/sub-agent) and external MCP Server tools. Process agents run within process models and can operate unattended with straight-through processing; chat agents operate interactively through a conversational interface. Both use the same tool mechanism, and current evidence does not establish materially different tool scope, permission basis or confirmation mechanism between them.