AI by Zapier

AI by Zapier is the built-in AI step within Zapier workflows (Zaps). This record concerns its agentic tool-calling execution. Legacy standalone Zapier Agents (agents.zapier.com), which Zapier is migrating into AI by Zapier, is not treated as the product. Zapier MCP and Next Gen Zaps Agentic Management are not represented here.

AI capabilities recorded

• AI by Zapier agentic tool execution

  Active · verified 2026-09-25

  When configured with tools, the AI by Zapier step reasons over a task, chooses among configured tools, determines tool field values at runtime where the builder permits, and invokes those tools from within the AI step. Documented app-action examples include looking up a CRM record, sending a Slack message and adding a spreadsheet row. Excludes deterministic Zap steps before or after the AI step, prompt-only generation, legacy standalone Zapier Agents as a separate capability, Zapier MCP and Next Gen Zaps Agentic Management.