SoftTech AI Registry
Workday · Workday Contract Intelligence

Contract Intelligence Agent

A named Workday agent, listed at General Access under Workday Legal Agent, that scans signed contracts and related documents, applies OCR and AI models to extract, classify and summarise contract terms into structured data points within the Workday Contract Intelligence repository, and answers natural-language questions with answers linked to terms in source documents.

Recorded characteristics

Function
Workday documents that Contract Intelligence Agent "continuously scans your entire world of signed contracts and related documents, intelligently extracting, classifying, and summarizing the terms your organization cares about". Documented functions: advanced OCR+AI processing that ingests and analyses contracts "at scale from virtually any source or format", enhances poor-quality scans, reads handwriting, recognises contract types and languages, and turns documents into structured data points; a unified intelligent contract repository with Boolean and AI-powered search and filtering; "Ask AI" natural-language questions across contracts returning reasoned answers "linked directly to relevant terms in source documents"; self-service creation of custom AI models to track terms of interest, with Evisort AI responding to feedback to optimise performance; customisable dashboards; surfacing of risks, opportunities and obligations including auto-renewal and expiration dates; and delivery of structured contract data to other enterprise systems via API and productised integrations. Workday presents the agent as a sub-agent that Legal Agent "quietly runs ... in the background". Whether "continuously" means event-driven processing at ingestion, periodic rescanning of the repository, or reprocessing when a contract changes is not established by Workday sources; no polling or scheduling architecture is documented. Contract drafting, redlining and negotiation belong to the separate Contract Negotiation Agent, and contract workflow creation to the separate Contract Workflow Agent; neither is recorded here.
Data access
Signed contracts and related documents held in the Workday Contract Intelligence repository, together with the contract terms, clauses, dates, renewal and expiration provisions and other structured data points derived from them. Workday does not document access by this capability to broader Workday HCM, payroll or financial records.
Actions
Can take actions
External actions
Unknown
Human confirmation
Not established
Permission basis
Not established
Administrative control
Workday lists "Advanced administration" as a key capability of Workday Contract Intelligence but does not elaborate on it. Documented configuration points are self-service creation of custom AI models to track terms of interest, customisable dashboards, and API and productised integrations for delivering structured contract data to other systems. Specific administrative controls over repository access, roles, ingestion, extraction fields, feedback-driven model refinement, retention, or enabling and disabling AI functionality are not documented in public Workday sources.
Default state
Conditional
Availability
Workday's Legal Agent page lists Contract Intelligence Agent at "General Access", alongside Contract Negotiation Agent (General Access) and Contract Workflow Agent (listed as Coming Soon on that page). Workday states that Legal Agent "quietly runs specialized sub-agents in the background", and that Sana orchestrates expert agents such as Legal Agent.
Licensing
Workday Marketplace lists the agent as working with the product "Contract Intelligence" and gives a required SKU value of "CI". Workday's datasheet separately notes that contract workflows are available with Workday Contract Lifecycle Management, indicating Contract Intelligence and CLM are distinct entitlements. No pricing is documented.
External model or provider
Workday attributes the capability to "Evisort AI" — the product is presented as "Workday Contract Intelligence, powered by Evisort AI" and "formerly Evisort". No specific underlying large language model, model version or third-party model provider is identified in Workday's public material.
Limitations and uncertainty
Workday does not document: whether users can correct or override AI-extracted values and whether corrections persist; the permission or access-control model governing which contracts the agent and Ask AI can reach; whether background extraction runs under a user, administrative or dedicated agent identity; an audit or extraction-history log specific to this agent (a full audit trail is described for the separate Contract Workflow Agent); the runtime model or provider; and whether the agent is operationally enabled by default for entitled customers or requires explicit activation. Workday notes that some standard AI models are English-only and are being progressively updated to be multilingual. The "120+ pre-built AI models" figure appears only in an October 2025 Workday newsroom announcement and is recorded here as historical context, not a verified current inventory. Workday's Legal Agent page and a September 2026 Workday blog post are inconsistent on whether Contract Workflow Agent is "Coming Soon" or in "Early Access"; that agent is outside the scope of this record.

Evidence