Zoom · Zoom Workplace

Meeting Summary with AI

Zoom can generate an AI-produced summary and next steps from meeting content and make the resulting summary available through supported Zoom interfaces and sharing options.

Recorded characteristics

Function
Meeting Summary with AI generates a summary and next steps from the content of a Zoom meeting. The resulting summary can be reviewed after the meeting and, depending on host settings, shared through email and Zoom Chat.
Data access
The capability uses meeting transcript content to generate the meeting summary. Zoom states that when Meeting Summary is used, the meeting transcript is sent to the relevant AI model to provide the service.
Actions
Generative only
External actions
No
Human confirmation
Not established
Permission basis
Mixed
Administrative control
Account owners and administrators can enable or disable Zoom AI features at account, group and user levels and can lock settings so that lower levels cannot change them. Hosts also have controls over Meeting Summary use and sharing for individual meetings.
Default state
Not established
Availability
Meeting Summary with AI is available within supported Zoom Workplace environments when the required AI functionality is enabled. Availability depends on account type, user eligibility and administrative configuration.
Licensing
Zoom documents AI features across eligible paid Zoom Workplace plans. Exact entitlement can vary by account and feature configuration.
External model or provider
Zoom states that its AI features may use third-party AI model providers and that relevant data is shared with those providers when required to deliver a feature. The public evidence reviewed does not establish one universal external model provider for Meeting Summary.
Limitations and uncertainty
Meeting Summary depends on transcript content captured while the capability is active. Summary availability and sharing depend on account, administrative and host settings. The public evidence reviewed does not establish a single AI model provider universally used for this capability.

Evidence