Work Order Completion Assistant
An Oracle-documented AI agent, introduced in Update 26B, that a production supervisor invokes from the Manage Work Orders page to check manufacturing work orders in Awaiting Review for Completion status for anomalies related to issued materials, reported resources, completed outputs and open exceptions, and that then completes the work orders that have no anomalies. The physical manufacturing has already occurred on the factory floor; the agent reviews recorded execution data and changes work order completion status. It is unavailable where electronic signatures and electronic records are enabled for Manufacturing Work Order Completion Approval.
Recorded characteristics
- Function
- Oracle documents the Work Order Completion Assistant as an AI agent of Agent Type "Workflow" that "streamlines the manufacturing work order completion process by validating the material, resource, output requirements, and open exceptions". A production supervisor invokes it from the Manage Work Orders page using the "Use Completion Assistant" menu option. Oracle's agent description states: "This agent checks for anomalies in work orders that are awaiting review before completion. The agent checks for anomalies related to issued materials, reported resources, completed outputs, and any open exceptions. The agent then proceeds to complete the work orders that have no anomalies." Eligible work orders are those "completed on the factory floor" and "currently in an 'Awaiting Review for Completion' status", a status Oracle defines (Update 26A) as meaning "the last operation of the work order has been completed, and the work order is under review and awaiting submission for completion approval". For work orders without discrepancies Oracle states "you can use the assistant to approve and bulk update their status to 'Completed.'" For work orders with discrepancies Oracle states "you can manually resolve any pending transactions before attempting to complete the work orders again". The manufacturing activity itself occurred on the factory floor before the agent runs; Oracle does not establish that the agent manufactures goods, operates machinery, physically consumes materials, performs labour, performs inspections or controls factory equipment. Oracle documents the feature for discrete and process manufacturing work orders.
- Data access
- Oracle establishes that the agent examines work orders in Awaiting Review for Completion status and checks anomalies related to issued materials, reported resources, completed outputs and open exceptions, and that it validates material, resource and output requirements. Oracle does not publish a field-level inventory of the data the agent reads, does not state whether it evaluates all eligible work orders in the plant or only work orders selected or displayed on the Manage Work Orders page, and does not enumerate which material, resource, output or exception attributes (for example shortages, over-issue, lot or serial data, pending transactions, scrap, co-products, by-products, or specific exception types) are compared. Broader Manufacturing or SCM data access beyond the documented work order completion review is not established.
- Actions
- Can take actions
- External actions
- Unknown
- Human confirmation
- Not established
- Permission basis
- Not established
- Administrative control
- Oracle documents these administrative controls: the plant parameter "Enable manual completion of work orders" must be enabled under Setup and Maintenance > Manage Plant Parameters (Work Execution tab, Execute Production); the agent team must be created and published in Oracle AI Agent Studio using the preconfigured template (Use Template or Copy Template); and the Agent Team Code must be added in Visual Builder to the manage-work-orders page of the Production Supervisor Workbench and/or the Work Orders page and the changes published. Oracle further states the feature "is available only if electronic signatures and electronic records are not enabled for 'Manufacturing Work Order Completion Approval'". Administration of SCM AI agents requires the SCM Intelligent Agent Management Duty (ORA_RCS_SCM_AI_AGENT_MANAGEMENT_DUTY and ORA_RCS_SCM_AI_AGENT_MANAGEMENT_DUTY_HCM) and Fai Genai Agent SCM Administrator Duty roles.
- Default state
- Disabled
- Availability
- Oracle introduced the feature in Update 26B. The 26B Manufacturing Feature Summary lists "AI Agent: Work Order Completion Assistant" with Impact to Existing Processes "None" and Action to Enable "Setup Required". Oracle's current Redwood feature catalogue for Supply Chain & Manufacturing continues to list "AI Agent: Work Order Completion Assistant", Update 26B, Setup Required, "Does not expire". Oracle documents applicability to discrete and process manufacturing work orders and states the feature is available only where electronic signatures and electronic records are not enabled for Manufacturing Work Order Completion Approval. Oracle does not publish explicit general-availability or preview wording, region, language or environment restrictions for this agent in the reviewed documentation.
- Licensing
- Oracle does not publish separate licensing terms for this agent in the reviewed documentation. It is documented as a feature of Oracle Fusion Cloud Manufacturing that requires Oracle AI Agent Studio for Fusion Applications for agent creation and publication. Whether additional licensing applies is not established.
- External model or provider
- Not established
- Limitations and uncertainty
- Oracle does not state the mechanism behind the anomaly checks: whether they are deterministic validations, predefined business rules, generative reasoning, an anomaly model or configurable thresholds is not established; the agent is only labelled Agent Type "Workflow". Oracle's wording is not fully resolved on human confirmation: the narrative says "you can use the assistant to approve and bulk update their status", while the agent description says "the agent then proceeds to complete the work orders that have no anomalies"; no explicit per-work-order approval click is documented, so human confirmation is recorded as not established. Oracle does not document the exact completion mechanism (whether the agent calls a completion tool or API, or triggers Oracle's deterministic status-transition processing), whether operation statuses also change, whether completion transactions or completed quantities are created or changed by the agent, or any inventory effect caused by the agent. Oracle does not establish the runtime identity under which the completion occurs; the documented privileges (Manage Work Execution Work Area, Manage Work Order Headers, View Work Orders, Fai Genai Agent Runtime Duty) establish access eligibility, not execution identity. Oracle does not state whether the agent explains discrepancies, recommends fixes, creates correction transactions or modifies discrepant work orders in any way, nor whether a maximum batch size applies or whether bulk completion is one transaction or per-work-order actions. Oracle does not state whether the agent can be invoked on a schedule, in the background or by an event; the documented invocation is a supervisor selecting "Use Completion Assistant". Downstream Oracle processing after status Completed - including closure, costing, variance calculation, accounting and general ledger posting - is not attributed to the agent, and Oracle does not document any such effect performed by the agent. Oracle documents Completed and Closed as distinct work order statuses; the agent is documented only in relation to reaching Completed. No external notification, external MES interaction, equipment control or write outside Oracle Fusion Manufacturing is documented, and no affirmative statement excluding such behaviour was found, so external action capability is recorded as unknown. Oracle does not name a model or provider for this agent.
Evidence
- Oracle Fusion Cloud SCM Update 26B Manufacturing - AI Agent: Work Order Completion Assistant
Supports: General · Function · Actions · Human confirmation · Data access · Limitations · Admin controls · Default state · Availability · Permission basis · External model · External actions · Primary source
Oracle 26B documents AI Agent: Work Order Completion Assistant for Oracle Fusion Cloud Manufacturing; Agent Type "Workflow"; the feature "is available only if electronic signatures and electronic records are not enabled for 'Manufacturing Work Order Completion Approval'"; it enables "bulk update of work order statuses".
"The Work Order Completion Assistant streamlines the manufacturing work order completion process by validating the material, resource, output requirements, and open exceptions." It targets work orders "completed on the factory floor" that are "currently in an 'Awaiting Review for Completion' status".
"The agent then proceeds to complete the work orders that have no anomalies." For discrepant work orders: "you can manually resolve any pending transactions before attempting to complete the work orders again" - no correction authority is attributed to the agent.
Oracle states both "you can use the assistant to approve and bulk update their status to 'Completed'" and "the agent then proceeds to complete the work orders that have no anomalies"; no explicit per-work-order confirmation step is documented.
"The agent checks for anomalies related to issued materials, reported resources, completed outputs, and any open exceptions" on work orders awaiting review before completion.
Oracle labels the agent only as Agent Type "Workflow" and does not document the anomaly-detection mechanism, the completion mechanism, batch limits or scheduled invocation.
"Select the Use Completion Assistant menu option to invoke the AI Agent" on the Manage Work Orders page; agent team creation and publication in AI Agent Studio and Visual Builder placement of the Agent Team Code are required.
"Enable the plant parameter 'Enable manual completion of work orders' from the Setup and Maintenance > Manage Plant Parameters page."
"You can use this feature to complete discrete and process manufacturing work orders."
"To interact with AI agents in product pages, users must be assigned a configured job role that contains this duty role: Fai Genai Agent Runtime Duty"; Work Order page privileges listed are Manage Work Execution Work Area, Manage Work Order Headers and View Work Orders - access eligibility, not runtime execution identity.
No model or provider is named for this agent in Oracle's feature documentation.
No external system interaction, notification or equipment control is documented for this agent.
- Oracle Fusion Cloud SCM Update 26B Manufacturing - Feature Summary
Supports: Default state · Availability · Primary source
26B Feature Summary: Manufacturing | AI Agent: Work Order Completion Assistant | None | Setup Required.
Feature introduced in Oracle Fusion Cloud SCM Update 26B, Manufacturing module.
- Oracle Fusion Cloud SCM Update 26A Manufacturing - Review Work Order Before Manual Completion and Submission for Approval
Supports: General · Default state · Admin controls · Human confirmation · Availability · Function · Primary source
"Awaiting Review for Completion status - The last operation of the work order has been completed, and the work order is under review and awaiting submission for completion approval."
Plant parameter setup: "In the Work Execution tab, under Execute Production, enable the Enable manual completion of work orders checkbox."
"If sign-off is not required, you can directly change the work order status from Awaiting Review for Completion to Completed without enabling the approval workflow."
Where e-signature approval is configured, submission moves a work order to Pending Completion Approval and sets it to view-only; the assistant is documented as unavailable in that configuration.
"This is applicable only for Process and Discrete Manufacturing work orders."
Work orders awaiting review for completion are resolved through Production Transaction History, the Exceptions page and Post Production Reporting - human-performed corrective paths.
- Oracle Cloud Applications Readiness - Supply Chain & Manufacturing features using Redwood
Supports: Availability · Primary source
Oracle's current Redwood feature catalogue lists AI Agent: Work Order Completion Assistant, Update 26B, Setup Required, Does not expire.
- Using Manufacturing 26B - How You Manage Work Orders
Supports: Data access · Function · Primary source
The Work Orders page under Production Supervision shows work order status, completed quantity, scrapped quantity and open exceptions for the supervisor.
Manage Work Orders is the supervisor page from which the assistant is invoked.
- Using Manufacturing 26B - How You Update a Work Order
Supports: Actions · Permission basis · Primary source
"During the lifecycle of the work order, it's updated by the user or the application to transition the statuses" - status transitions are Oracle's deterministic work order processing.
Manage Work Order Headers enables work order header updates except status update for closing a work order; View Work Order enables query and view.
- Using Manufacturing 26B - Overview of Work Orders
Supports: General · Limitations · Primary source
Oracle documents discrete and process work orders, including outputs as co-products and by-products, and production transaction history.
Oracle does not tie specific output attributes (completed, rejected, scrap quantities, co-products, by-products) to the assistant's output checks.
- Using Manufacturing 26C - Report Work Order Exceptions
Supports: General · Limitations · Primary source
Production exceptions are created by operators or managers against work order operations; exception types are selected from a list.
Oracle does not enumerate which exception categories the assistant treats as "open exceptions".
- Oracle Fusion Cloud Manufacturing product page
Supports: General · Licensing · Primary source
Oracle Fusion Cloud Manufacturing is Oracle's manufacturing product surface for discrete, process and mixed-mode manufacturing.
Oracle publishes no separate licensing terms for this agent on the product surface.